Quality

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ISO System

Quality Management System in our company ensures that the quality of the provided services is maintained at a certain high level.

In our Company the system covers the road and rail freight forwarding services and cargo handling service. We have identified all activities taking place within the Company and their interrelations. Responsibilities for all the processes have been assigned together with appropriate indicators, continuously monitored. The undertaken activities guarantee that our services are rendered at a high level of quality.

Quality Management System was implemented in 2004. The initial certification audit was conducted by SGS Polska Sp. z o.o. Latest certification was conducted by Polskie Centrum Badań i Certyfikacji S.A.

The system includes following services offered by our company:

- road forwarding provided by a group of Selected Subcontractors,

- combined forwarding, including delivery to reloading point, reloading, rail transport;

and following entities:

- headquarter in Warsaw,

- branch office in Goluchow.

IFS

In October 2012 we successfully passed certification audit against IFS Logistic.

The IFS Logistic standard allows the whole food supply chain to be monitored. The standard is applicable to both food and non-food products and covers all logistics activities such as: transport, storage, distribution, loading/unloading, etc. It also applies to all types of logistics: by road, ship or rail; frozen/refrigerated or without cooling.

ICS

In May 2014 we obtained the ICS Certificate (Internal Control System). The certification audit was conducted by the Military University of Technology.

ICS Certificate is obligatory for parties involved in the international transfer of dual-use goods or weapons (Military List). The system is a tool for preventing market participants from any activities incompatible with national laws concerning trade control and international obligations in this regard. The ICS requirements are complementary  to the PN-EN ISO 9001.

AEO

Polfrost Terminal is the AEO-certified operator. AEO status is granted to any economic operator meeting the following common criteria: customs compliance, appropriate record-keeping, financial solvency and, where relevant, appropriate security and safety standards.


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